Frequently Asked Questions
What constitutes an electrical emergency?
An emergency includes situations where there is a risk of fire, electric shock, or other significant hazards. Common examples include sparking outlets, exposed wires, power outages, and burning smells coming from electrical fixtures. Such situations require immediate attention to prevent potential damage or injury.
What should I do while waiting for emergency electrical services to arrive?
While waiting for emergency electrical services, ensure your safety by switching off the main power supply if it’s safe to do so. Avoid touching any exposed wires or damaged electrical devices. If there’s a fire, evacuate immediately and contact the fire department.
Can I handle an electrical emergency myself?
Handling an electrical crisis yourself is not recommended unless you have proper training and experience. These types of issues can be extremely dangerous, and attempting to fix them without professional knowledge may cause further harm. It’s always safer to call our emergency electricians.
Is Ubitec available to call 24/7?
At Ubitec, we recognise that electrical emergencies can occur unexpectedly at any time of the day or night. That’s why our team of experienced engineers is on standby 24 hours a day, 7 days a week, ready to respond to any urgent problems you may have. Please feel free to use our 24 hour electrician service.
What types of issues are considered non-emergencies?
Non-urgent issues include minor outages confined to a single appliance, flickering lights that aren’t related to a broader problem, and scheduled maintenance. These issues, while inconvenient, do not pose immediate risks and can typically be addressed during regular business hours.
What tools and equipment would we use?
Our engineers use specialised tools and equipment designed for diagnosing and fixing issues quickly and safely. This includes multimeters, voltage testers, wire strippers, insulated tools, and protective gear such as gloves and goggles. These tools allow them to efficiently identify problems and make necessary repairs.
Is it safe to reset a tripped circuit breaker myself?
While it is generally safe to reset a tripped circuit breaker yourself, it’s important to understand why it tripped in the first place. If the breaker continues to trip repeatedly, it could indicate a more serious underlying issue that requires professional attention. Never force a breaker to stay on, as this could create a hazardous situation.