Frequently Asked Questions
What is considered an electrical emergency?
Any situation involving risk of fire, shock, or significant damage. Common examples include sparking outlets, exposed wires, sudden outages, and burning smells.
What should I do while waiting for help?
If safe, switch off your main power supply. Do not touch exposed wires or faulty appliances. If there’s a fire, evacuate immediately and call the fire service.
Can I fix an emergency myself?
No. Electrical emergencies are extremely dangerous and should only be handled by a qualified professional. Always call our emergency team.
Are Ubitec’s electricians available 24/7?
Yes. Our emergency electrician Birmingham service is available day and night, every day of the year.
What counts as a non-emergency?
Minor issues such as one faulty appliance, flickering bulbs, or routine maintenance. These don’t pose immediate risks and can wait for a scheduled visit.
What tools do your engineers use?
Specialist diagnostic equipment such as voltage testers, multimeters, insulated tools, and full protective gear to ensure safe and efficient repairs.
Can I reset a tripped circuit breaker myself?
Yes, but only once. If it keeps tripping, do not force it back on—this could hide a serious fault. Call a professional immediately.